D110 scanner not compatible

[knoly]

When will HP provide scanner software compatible with Catalina?

[Echo_Lake]

@knoly

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,  to provide an accurate resolution, I need a few more details:

• Are you able to make copies from the printer?
• What seems to be the exact issue with HP scan software?
• Are you getting any errors while scanning? 
• Are you using HP Smart App? 

Keep me posted for further assistance.

[knoly]

I can print but when I go to use the scanner I get a warning on my computer that the software will damage my computer. I am on the Mac Catalina OS. 

[Echo_Lake]

@knoly

Thank you for posting back. 

Not to worry! 

Let's update the printer firmware:

• Click here to download and install the latest printer firmware from your Mac.
• Click here to know different methods of updating printer firmware.

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

For more info on scanning, refer to - How to scan with an HP printer

Alternatively, use the Apple Image Capture app to scan from your Mac. Refer to this document for more info.

You may also try using the HP Easy Scan app from the App Store to scan.

Hope this helps! Keep me posted. 

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