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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
hp 3700
Microsoft Windows 10 (64-bit)

does anybody know how to create a desktop shortcut for the SCAN facility of this printer?

1 REPLY 1
HP Recommended

@lyonshall 

 

Is the Full Driver printer software installed?

 

If yes, then (ideally) during a successful installation of the software, a Shortcut for HP Scan is added during the last part of the installation process.

 

What you do depends on what is missing.

 

  • If the software is installed and working.  If "just" the shortcut is missing:  Create a Shortcut for HP Scan

 

Open File Explorer

Navigate to the folder in which the HP Scan executable is located.

Right-Click on HPScan.exe and "Send to" Desktop to create the shortcut

 

Sample location

C:\Program Files (x86)\HP\HP OfficeJet Pro 9020 series\bin\HPScan.exe

 

 

  • If the software is not installed:  Check / Install the Full Feature Software - Full Driver printer software

 

Full Feature Software / full driver printer software download and installation:

HP DeskJet and Ink Advantage 3700 All-in-One Print and Scan Driver and Accessories 

 

===========================================================

>>> Check / Uninstall / Install the Full Feature Software / full driver printer software

 

The full driver provides the foundation on which other programs and printing software depend.

 

Preparation - Install Full Driver Printer Software

 

If you have not done so,

In addition to the HP Smart application,

Install the Full Feature Software / full driver printer software for the printer.

HP Smart and other print software / applications benefit from having the full driver installed.

Make sure your VPN is switched Off when installing software.

 

Printer Software Check - Is the printer software installed?

 

Notes

When the full driver printer software is installed,

Find the printer software listed in Control Panel > icon view > Programs and Features.

 

The installation of the full printer software adds two shortcut icons to the Desktop.

The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools

HP Scan is named for itself and provides a direct call to the HP Scan software.

Programs_and_Features_Printer_Desktop_Icons_4Programs_and_Features_Printer_Desktop_Icons_4

 

Next...

Printer software installed but not working?

 

NOTE:  If the printer software shows installed but is not working as expected,

Uninstall the printer software from Control Panel > icon view > Programs and Features

Restart the computer and log in

 

What if?

If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...

Microsoft:  Fix problems that block programs from being installed or removed

OR

Revo Uninstaller (Free version)

then

Restart the computer and log in

 

 

Reminder:  If using USB, disconnect the USB printer cable between the printer and the computer before installing software.  (Re)Connect the USB cable when instructed to do so near the end of the installation procedure.

 

Install a fresh copy of the Full Feature Software / Full Driver printer software

Restart the computer and log in

 

===============================================================

 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

 

  • If using VPN, shut it off to install software
  • Download and Save the Full Feature Software installation package or the Easy Start Software
  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.
  • Right-Click on the installation package and “Run as Administrator
  • If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
  • If using Easy Start > Skip any extra software / offers you do not want (wording varies).
  • After the software is installed, Restart the computer and log in

 

NOTES

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 3700 All-in-One Printer series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

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