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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Printer works just fine but I cannot scan or copy from Laser Jet Pro MFP M477 printer.
When I try to scan or copy, the error "Device is busy. Try again later" comes up
I have done the hard reset with unplugging the power cable, wait a while, plug the cable again, power on the printer, etc and installed new firmware but still get the same error message.
Urgent support or resolution requested as this is really impacting negatively on business operations.
1 ACCEPTED SOLUTION
Accepted Solutions
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Scanner assembly replaced.
Issue resolved.
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