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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎06-08-2021 11:11 AM

HP Recommended
Product: Hp 8020e AIO printer fax
Operating System: Microsoft Windows 10 (64-bit)

 I have 1 Printer. Hp 8020  AIO printer fax, copier. Wifi and fax. Now On my Devices and printers page I have 4 icons for the same printer. 1 icon for the hardwiredHP icons.png printer, 1 icon for the wifi network printer, 1 for the fax, and 1 for the printer/fax. Can I remove some of these icons? I don't use the WIFI, I use the hardwired as the default. But, I am not sure about removing either of the Fax icons for the printer. Will that cause problems with my faxing capability's? The HP office Jet Pro 8020 is my default. Can I remove any icons and still be able to fax?

Roy C Lane
Category:
1 REPLY 1

‎06-11-2021 09:10 AM

HP Recommended

@Starrider57

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 
To get the answer to this question, yes you can remove the printer entry which is not in use.  However, doing this might limit the printer full feature functionality.

You can reinstall the full feature software from here: https://support.hp.com/in-en/drivers/selfservice/hp-officejet-pro-8020e-all-in-one-printer-series/38... if you run into any trouble. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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