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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Devices and Printers Icons

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06-08-2021 11:11 AM
I have 1 Printer. Hp 8020 AIO printer fax, copier. Wifi and fax. Now On my Devices and printers page I have 4 icons for the same printer. 1 icon for the hardwired printer, 1 icon for the wifi network printer, 1 for the fax, and 1 for the printer/fax. Can I remove some of these icons? I don't use the WIFI, I use the hardwired as the default. But, I am not sure about removing either of the Fax icons for the printer. Will that cause problems with my faxing capability's? The HP office Jet Pro 8020 is my default. Can I remove any icons and still be able to fax?
06-11-2021 09:10 AM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help,
To get the answer to this question, yes you can remove the printer entry which is not in use. However, doing this might limit the printer full feature functionality.
You can reinstall the full feature software from here: https://support.hp.com/in-en/drivers/selfservice/hp-officejet-pro-8020e-all-in-one-printer-series/38... if you run into any trouble.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I am an HP Employee