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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Envy 7855, 7864

Difference between HP Envy 7855 vs 7864? Is one better than other?

1 REPLY 1
HP Recommended

@Sosofia, Welcome to HP Support Community!

 

There is no difference between the two printer models as they both belong to the same HP Envy 7800 series. Refer to the documents below-

 

Product Specifications for the HP ENVY Photo 7864 All-in-One Printer (K7S01A)

Product Specifications for the HP ENVY Photo 7855 All-in-One Printer (K7R96A)

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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