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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Color LaserJet MFP M477
Microsoft Windows 7 (64-bit)

Digital Fax Wizard Option not available in set-up options. Installed full software version from disk. Product Color LaserJet MFP M477 windows 7.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@MCA110 

 

I believe your observation is correct.

 

Edited to clarify

 

 

I cannot find the Digital Fax Wizard for this printer, either.

 

Checked:

CF378A HP Color LaserJet Pro MFP M477fdn

CF379A HP Color LaserJet Pro MFP M477fdw

CF377A HP Color LaserJet Pro MFP M477fnw

 

For example:

 

The Digital Fax Wizard is not mentioned in the product User Guide nor is this feature mentioned in the Datasheet for the Series or the "DW" model.

 

Data shee tHP Color LaserJet Pro MFP M477 series

Datasheet HP Color LaserJet Pro MFPM477fdw

 

Options to fax from the printer software and sending a fax from third party software (for example, Word) are explained on Page 91 of the User Guide.

 

 

If the Digital Fax Wizard is also not available in the Embedded Web Server (EWS), I would guess the Digital Fax feature is really not available on this printer series.

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

 

Example - Officejet Pro 8630 - Digital Fax Wizard

NOTE:  Where available, the feature may not look like the example.

 

EWS_8630_Digital_Fax_Setup_1EWS_8630_Digital_Fax_Setup_1

 

More Help...

Open / Find How-to documents > Select Topic Fax

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more

HP Color LaserJet Pro MFP M477 series

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

View solution in original post

2 REPLIES 2
HP Recommended

@MCA110 

 

I believe your observation is correct.

 

Edited to clarify

 

 

I cannot find the Digital Fax Wizard for this printer, either.

 

Checked:

CF378A HP Color LaserJet Pro MFP M477fdn

CF379A HP Color LaserJet Pro MFP M477fdw

CF377A HP Color LaserJet Pro MFP M477fnw

 

For example:

 

The Digital Fax Wizard is not mentioned in the product User Guide nor is this feature mentioned in the Datasheet for the Series or the "DW" model.

 

Data shee tHP Color LaserJet Pro MFP M477 series

Datasheet HP Color LaserJet Pro MFPM477fdw

 

Options to fax from the printer software and sending a fax from third party software (for example, Word) are explained on Page 91 of the User Guide.

 

 

If the Digital Fax Wizard is also not available in the Embedded Web Server (EWS), I would guess the Digital Fax feature is really not available on this printer series.

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

 

Example - Officejet Pro 8630 - Digital Fax Wizard

NOTE:  Where available, the feature may not look like the example.

 

EWS_8630_Digital_Fax_Setup_1EWS_8630_Digital_Fax_Setup_1

 

More Help...

Open / Find How-to documents > Select Topic Fax

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more

HP Color LaserJet Pro MFP M477 series

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

HP Recommended

If your device has a fax modem it can perform digital fax. Keep in mind that the main use for this feature is to save faxes to either a folder on your PC or to email to someone, rather than printing the fax. 

 

As far as I now this setup is done from the Embedded Webserver on the printer. Type the IP address of the printer into the address bar of  your browser (not in the search box). Once the main screen for your printer appears on the screen, look for the digital fax box and click and follow the instructions.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
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