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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Digital Fax Wizard

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05-20-2019 12:40 PM
Digital Fax Wizard Option not available in set-up options. Installed full software version from disk. Product Color LaserJet MFP M477 windows 7.
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05-20-2019 05:09 PM - edited 05-21-2019 11:08 AM
I believe your observation is correct.
Edited to clarify
I cannot find the Digital Fax Wizard for this printer, either.
Checked:
CF378A — HP Color LaserJet Pro MFP M477fdn
CF379A — HP Color LaserJet Pro MFP M477fdw
CF377A — HP Color LaserJet Pro MFP M477fnw
For example:
The Digital Fax Wizard is not mentioned in the product User Guide nor is this feature mentioned in the Datasheet for the Series or the "DW" model.
Data shee tHP Color LaserJet Pro MFP M477 series
Datasheet HP Color LaserJet Pro MFPM477fdw
Options to fax from the printer software and sending a fax from third party software (for example, Word) are explained on Page 91 of the User Guide.
If the Digital Fax Wizard is also not available in the Embedded Web Server (EWS), I would guess the Digital Fax feature is really not available on this printer series.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Example - Officejet Pro 8630 - Digital Fax Wizard
NOTE: Where available, the feature may not look like the example.
EWS_8630_Digital_Fax_Setup_1
More Help...
Open / Find How-to documents > Select Topic Fax
Reference and Resources – Places to find (more) help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more
HP Color LaserJet Pro MFP M477 series
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
05-20-2019 05:09 PM - edited 05-21-2019 11:08 AM
I believe your observation is correct.
Edited to clarify
I cannot find the Digital Fax Wizard for this printer, either.
Checked:
CF378A — HP Color LaserJet Pro MFP M477fdn
CF379A — HP Color LaserJet Pro MFP M477fdw
CF377A — HP Color LaserJet Pro MFP M477fnw
For example:
The Digital Fax Wizard is not mentioned in the product User Guide nor is this feature mentioned in the Datasheet for the Series or the "DW" model.
Data shee tHP Color LaserJet Pro MFP M477 series
Datasheet HP Color LaserJet Pro MFPM477fdw
Options to fax from the printer software and sending a fax from third party software (for example, Word) are explained on Page 91 of the User Guide.
If the Digital Fax Wizard is also not available in the Embedded Web Server (EWS), I would guess the Digital Fax feature is really not available on this printer series.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Example - Officejet Pro 8630 - Digital Fax Wizard
NOTE: Where available, the feature may not look like the example.
EWS_8630_Digital_Fax_Setup_1
More Help...
Open / Find How-to documents > Select Topic Fax
Reference and Resources – Places to find (more) help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more
HP Color LaserJet Pro MFP M477 series
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
05-20-2019 09:10 PM - edited 05-20-2019 09:13 PM
If your device has a fax modem it can perform digital fax. Keep in mind that the main use for this feature is to save faxes to either a folder on your PC or to email to someone, rather than printing the fax.
As far as I now this setup is done from the Embedded Webserver on the printer. Type the IP address of the printer into the address bar of your browser (not in the search box). Once the main screen for your printer appears on the screen, look for the digital fax box and click and follow the instructions.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.