• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP DeskJet 2810e All-in-One Printer
Microsoft Windows 10 (64-bit)

With Epson printer using ABBYY Fineread I could scan and OCR in one go. Is there an equivalent for HP 2810e

3 REPLIES 3
HP Recommended

@stjamespark 

 

Welcome to the HP English Community --

 


@stjamespark wrote:

With Epson printer using ABBYY Fineread I could scan and OCR in one go. Is there an equivalent for HP 2810e


Something equivalent?

Might be -- I am not familiar with subscription / downloaded / purchased OCR options.

 

Older reference:

Best OCR software of 2023

 

Well written and easy to read / comprehend

Introduction to OCR and Searchable PDFs: An Introduction to OCR 

 

=====================================================

 

From HP -- The short answer

 

This printer supports OCR / Scan to Searchable File if you accept and enable the HP+ service contract.

 

Whether you want to do that to get OCR and the other specialty features offered as part of the HP+ service is a personal choice.

 

If you want to skip all the extra information, scroll down to "What about HP+"

 

=======================================

Details / Examples

 

In select printers, OCR / Scan to Searchable File is a feature reserved to printers that have been accepted and added into the HP+ service agreement.

 

Side Bar -- What if?

"I saw something that said I can just use HP Smart Advance..."

 

A few non-HP+ printers support the feature using the HP Smart Advance features in HP Smart.

 

Your "2800e" printer is not included in the non-HP+ list - only certain non-e printers are listed.

 

HP printers - Using advanced scanning features (HP Smart app)

 For example, read sections

"Which non-HP+ printers are eligible for HP Smart Advance?"

and, Next:

Save scans as searchable or editable text files”.

 

==================================

Message Content References

 

Open and Read

User Guide – HP DeskJet 2800e HP DeskJet 4200e

Page 9

 

Excerpted

 

Requirements for HP+ printers

 

This topic describes the requirements for HP+ printers.


Keep the printer connected to the Internet


HP+ printers are cloud-connected devices that must remain connected to the Internet in order to function. The
Internet connection enables the printer to deliver HP+ specific app features and firmware updates.


During setup, you must connect the printer to the Internet using a supported network connection. After setup,
you can print using a USB cable connection, if desired, but the printer must still be connected to the Internet.


Use Original HP cartridges


Original HP cartridges are cartridges manufactured and sold by HP in official HP packaging. If non-Original HP
supplies or refilled cartridges are installed, HP+ printers will not operate as expected.


Have an HP account


Create or sign into an HP account to manage your printer.

 

====  ====  ====  ====  ====  ====

 

If you have not yet stopped reading...

 

===================================

 

What about HP+

 

Printer and HP+ service

 

 Contact HP+ Support

If needful, change your Country / Region

 

Note that HP+ assistance is only available for registered HP+ printers.

 

Reminder

An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.

 

HP+ > Benefits, Requirements, Your Responsibilities

READ about HP+ here:

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions

 

Read >>> About HP Smart Advance for HP+ printers

 And

Read

 HP printers - Using advanced scanning features (HP Smart app)

 For example, section “Save scans as searchable or editable text files”.

 

====  ====  ====  ====  ====  ====

 

“Print Anywhere” Supported on Select HP+ Printers with HP+ enabled

 

  HP Printers - Print Anywhere with the HP Smart App

And

>> Watch Video >>  How to use the Print Anywhere feature in the HP Smart App | HP Support

 

NOTE:  If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.

 

FAQ > Section:  How do I disable or enable Print Anywhere or Private Pickup?

 

FAQ > Section: Which non-HP+ printers are eligible for HP Smart Advance?

 

Important Reference:  About HP Smart Advance for HP printers

 

HP Smart Advance is a productivity tool in the HP Smart app that offers advanced scanning and other document processing features. HP Smart Advance is available on eligible HP printers.

 

AND

HP printers - Using advanced scanning features (HP Smart app)

 

====  ====  ====  ====  ====  ====

 

Sample - HP Smart - Windows - Scan and Save

See details in Step 5 for selecting destination File Type

With HP+ enabled, "Searchable PDF" is available.

 

HP_Smart_Win_Scan_Document_Save_8HP_Smart_Win_Scan_Document_Save_8

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2810e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

HP Recommended

It looks to me that the 2810e model is not able to access HP+ and therefore proceeding further as you suggest.

FWIW I have a workaround that entails scanning using an program NAPS2 to save a better quality pdf file than the standard offered, then open that with Window Word.

Not perfect, but it works.

HP Recommended

@stjamespark 

 

OK - To me, it seems odd that the model is excluded from HP+ .

That said, only HP+ Support can decide which products are eligible.

 

NAPS2 has been a stable and popular software for a lot of years.

Good that it will work for your needs.

 

Thanks for letting us know.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.