Disable PIN from email scan

[Dtk8722]

How do I disable needing a PIN for scanning to email?

[Jay_G24]

Hi @Dtk8722

Welcome to the HP Support Community. I'd be happy to assist you

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

Follow the below instructions-

--->Touch on the wifi icon ((i)) on the printer, and take down the IP address
--->Open a web browser (ex Chrome or Mozilla) and type in the printer's IP

--->click on scan 

--->select scan to email

--->setup scan to email-->set 'To' as Blank and set 'From' as Default From.

--->click Edit for the active profile and ensure the  Security PIN is blank.

Hope this helps! Keep me posted. 

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