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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-01-2018 04:57 PM

HP Recommended
Product: HP LaserJet Pro MFP M227fdw
Operating System: Microsoft Windows 10 (32-bit)

Set up the printer and can scan to a network folder, but have no requirement for a PIN to do so.

Have been to Settings, Admin, Product Security, and selected NO security but when scanning to network folder after doing this still get asked to input a PIN.

How do you disable to PIN request in this situation???

2 REPLIES 2

‎02-01-2018 09:17 PM

HP Recommended

Hi,

Open the printer software, under print open the HP Device Toolbox.

Select the Scan tab and locate the Scan to Folder option, then click Edit for the listed profile.

Edit the profile by keeping the same values as are there, but ensure the PIN Code option is blank and follow the steps on screen.

Once you are done press Save and Test to ensure it is set correctly, once verified it will nolonger require a pin code.

 

Shlomi



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‎02-01-2018 09:35 PM

HP Recommended

Great, thanks that worked.

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