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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-12-2021 04:31 PM

HP Recommended
Product: Envy 7640
Operating System: Microsoft Windows 10 (64-bit)

When using the document feeder, the page prints out with a stripe from top to bottom of the page. Happens when copying or scanning.

Category:
1 REPLY 1

‎08-13-2021 12:10 AM

HP Recommended

You have some type of dirt or contaminant on the glass.  Watch this video https://www.youtube.com/watch?v=488739PiGvc

 

 

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Fixing Streaks and Lines in Scans, Copies, and Faxes | HP Officejet | HP Support
Fixing Streaks and Lines in Scans, Copies, and Faxes | HP Officejet | HP Support
youtube.com/watch?v=488739PiGvc
This video shows how to remove streaks and lines in scans, copies, and faxes on your HP OfficeJet Pro 8600 e-All-in-One printer. We will reset the printer and clean the ADF scanner and feed parts to try to resolve the problem. Chapters: 00:00 Introduction 00:17 Reset the printer 02:58 Clean the ...
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