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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Envy Pro 6422
Microsoft Windows 10 (32-bit)

Hi,

 

I just wanted to know if HP Envy Pro 6422 supports double sided scanning from the document feeder. I'm using my HP Smart app in Windows 10 and I do not see any option for double sided scanning. I checked some of the posts here but nothing resolved my issue.

 

Please help.

 

Kind regards,

Burhan

1 REPLY 1
HP Recommended

@burhancimen 

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This is just a limitation of the hardware.

Nothing in the documentation indicates the product supports duplex scanning.

Example,

Datasheet - HP ENVY Pro 6422 All-in-One Printer 

 

Duplex scanning is considered a specialty feature.

 

When the product supports the option, it is generally mentioned in the technical notes / datasheets and the option is easily selected when scanning from the ADF.

 

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HP ENVY Pro 6422 All-in-One Printer 

 

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