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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

For Mac, HP Easy Scan seems to be no longer available and HP Smart is recommended instead. But for double-sided scanning Easy Scan seems to have a big advantage. With each app you have to put the pages through twice, once for the front sides and once for the back sides. Easy Scan will automatically intersperse the images so you get a file with the pages in correct order: from, back, front, back, etc. With HP (not so) Smart, you have to intersperse the pages by hand. Does anybody have a better solution?

3 REPLIES 3
HP Recommended

Hi @jshopiro,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

You're right — HP Easy Scan previously offered a convenient feature for manual double-sided scanning, where it could automatically interleave front and back pages into the correct order. We understand how valuable this was, especially for users who frequently scan duplex documents using a single-sided scanner.

As of recent updates, HP Smart has become the recommended scanning application for macOS. While it offers a modern interface and broader compatibility, it currently does not support automatic interleaving of manually scanned duplex pages.


While HP Smart does not yet include this feature, here are a few options:

  1. Use HP Easy Scan (if still installed)
    If you previously had HP Easy Scan installed and it still works on your macOS version, you can continue using it. It remains the most seamless solution for this workflow.
     
  2. Use Preview to Reorder Pages
    After scanning front and back pages separately in HP Smart, you can open both PDFs in Preview, drag and drop pages to reorder them, and save as a single file.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

HP Recommended

It is good to see an HP representative acknowledge that this problem exists. Hopefully it will be fixed in the future.

HP Recommended

Hi @jshopiro,

Thank you for your response.

 

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

VikramTheGreat

HP Support

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