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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP OfficeJet 5740 e-All-in-One Printer
macOS 12.0 Monterey

Does the HP Officejet 5740 have the option or ability to do double-sided scanning without having to manually re-order the scanned documents after they are scanned?

5 REPLIES 5
HP Recommended

Hi @Imac484,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.


The HP OfficeJet 5740 does not have an automatic document feeder (ADF) that supports double-sided scanning in a single pass. This means that if you want to scan double-sided documents, you will need to manually flip and re-feed the pages to scan the other side. Unfortunately, this model does not have the capability to automatically scan both sides of a document without user intervention.

For automatic double-sided scanning without manual reordering, you would typically need a scanner with a duplexing automatic document feeder (DADF) feature. If double-sided scanning is a crucial requirement for your workflow, you may want to consider other HP OfficeJet models or other brands that offer this feature. Always check the specifications or contact the manufacturer directly to confirm the features of a specific printer or scanner model.

HP OfficeJet 5740 e-All-in-One Printer series  Product specifications

 

I hope this helps. 

 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

"Thank you for your feedback. If I manually flip and re-feed the pages to scan the other side, will I need to manually reorder the documents on my computer? Or is there an automatic way to re-order them correctly?"

HP Recommended

@Imac484,
 

Thank you for your reply
Please refer to the user guide

 I hope this helps. 

 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

I have reviewed the manual, but I couldn't find any information regarding the automatic arrangement of a double-sided scan in the correct order. Can you please let me know if there is any software or application that can help me with this task? Alternatively, do I need to manually drag each document into the correct order?.

HP Recommended

Hi @Imac484 ,

 

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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