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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎07-08-2021 10:31 AM

HP Recommended
Product: OfficeJet 8035e
Operating System: macOS 11.0 Big Sur

I am trying to figure out how to scan duplex documents with my new 8035e.  I've discovered that I need to scan one side of the document, then flip to scan the other side.  What I can't figure out is how to make the printer aware that I'm going to flip to do the other side.  Any help is greatly appreciated!!

Category:
1 REPLY 1

‎07-08-2021 10:54 AM

HP Recommended

Hi,

Please follow below video resource, the video is for Windows 10 but the steps within HP Smart would be the same for a Mac:

https://www.youtube.com/watch?v=C0N5r48uCag

 

Shlomi



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HP DeskJet Plus 4140 |4152 |4155 |4158 : Scan a 2 sided document using HP Smart on Win 10 computer
HP DeskJet Plus 4140 |4152 |4155 |4158 : Scan a 2 sided document using HP Smart on Win 10 computer
youtube.com/watch?v=C0N5r48uCag
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