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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Microsoft Windows 10 (64-bit)

I have an Officejet 8015e and am unable to duplex copy documents. Despite trying to alter the setup to allow duplex copying, the gizmo insists on printing the image from the scanning bed - where there is no image to be copied, the documents are sitting, waiting, in the feed tray.

Can anyone help?

1 REPLY 1
HP Recommended

@TheBoF 

 

Welcome to the HP Community Forum.

 

According to the Product Specifications for the HP OfficeJet 8015e All-in-One Printer (228F5A)

The printer supports two sided copy:

Copier SettingsNumber of Copies; Two-Sided; Lighter/Darker; ID Copy; Resize; Quality; Paper Size; Paper Type; Collate; Margin Shift; Crop; Copy Preview; Enhancements

 

IF your printer supports the option in the Embedded Web Server (EWS),

Try setting the Copy Defaults

 

Example

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Copy > Settings > Default SettingsCopy Defaults

 

Example

EWS_9025_Copy_Defaults_5EWS_9025_Copy_Defaults_5

 

What else?

 

Scan > Save > Open / Print 2-sided

 

This printer does not support automatic 2-sided scan.

That said,

If you have not done so,

Install the Full Feature Software / full driver printer software

Reference Video: 

HP Officejet Pro 8025 | 8020 | 8035 : Download and install full software solution (updated Feb2021)

 

(then)

Use HP Scan to scan the document and reorder the pages.

HP Officejet Pro 8025 | 8025e | 8020 | 8035 Printer : Scan 2-sided document using HP Scan

 

==============================================

References / Resources

 

User Guide

Starting on Page 60

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet 8015e All-in-One Printer 

 

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Dragon-Fur

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