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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎03-26-2021 03:06 PM

HP Recommended
Product: M127fw
Operating System: iOS

Need help with scanning a document from my HP to my iPad or laptop and then to my email

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1 REPLY 1

‎03-30-2021 10:49 AM - edited ‎03-30-2021 10:49 AM

HP Recommended

@Gaitri, Welcome to the HP Support Community!

 

I understand you would like to scan from the printer to the iPad. To assist you better, which version of macOS or iOS are you using?

 

Kindly refer to - How to scan with an HP printer

You may use the HP Smart app to scan.

Note: Make sure all the devices are up to date with the software.

 

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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