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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-02-2021 05:10 PM

HP Recommended
Product: HP OfficeJet Pro 9015

Video would be very helpful.

Category:
2 people had the same question
1 REPLY 1

‎01-02-2021 08:09 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Here's the steps :

1. Tap on Copy Document

1 Copy Document.jpg

 

2. Got to Settings

2 Settings.jpg

 

3. Select Resize

3 Resize.jpg

 

4. Select Custom

4 Custom.jpg

5. Select change size

5 Change size.jpg

6. Select percentage  to increase or decrease (e.g. increase 20%  is 120, decrease 20% is 80)

6 Enter percent change.jpg

 

7.   Select "Done"

7 Select Done.jpg

 

8. Select "Return"

8 Return.jpg

 

9. Select "Start Black or Start Color" Copy

 

9 Copy document.jpg

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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