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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 11

I bought the 6430e so that I could enlarge a copy by a percentage amount and can’t figure out to achieve this. 

6 REPLIES 6
HP Recommended

@Quilter1231 

 

Welcome to the HP Community --

 

If you purchased the printer so you could use COPY at the printer and select Resize options,

this is the wrong printer for the task.

 

The printer lacks a touchscreen printer control panel --

COPY (at the printer) is a simple and limited function - Resize is not an option.

 

Explanation / how-to

User Guide

Page 60

 

If you plan on keeping the printer...

 

Optionally use HP Smart or use another scan app / software

Scan the content at its original size and save it to your computer.

Print the saved content at the size you want it.

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Examples

 

HP Smart - Windows - Scan - Document / PDF

HP_Smart_Win_Scan_Document_Save_2HP_Smart_Win_Scan_Document_Save_2

 

 

 

Print PDF in Adobe Reader DC 

 

 Print PDF - Size or Poster

 

Open the PDF document in Adobe Reader DC 

Click the Print icon

Open Properties

Set Shortcut to Everyday Printing (Plain paper, single sided)

Select your Paper Size

Click OK to save change(s) and Exit the Properties menu

Next,

Main print menu

Page Sizing & Handling

If printing at 100% or smaller, and the content fits on the paper, Page Sizing & Handling = Size

Then select Actual, Fit / Shrink to fit, percentage (wording varies)

OR

If printing “larger than 100%”, or the content size requires it, Page Sizing & Handling = Poster

Poster Printing - Notes

  • If the page size is equal to or smaller than the paper size and you want the output larger, increase the Tile Size
  • If the file is already larger than the paper size, it will be divided into Tiled sheets needed to print the file
  • Enter an "overlap" and whether you want the "cut marks" included

 

When ready, click to Print

 

Example - Adobe - PDF - Print - Size / Poster

PDF_Document_Poster_Compare_Tile_2PDF_Document_Poster_Compare_Tile_2

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP ENVY 6430e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

And yet the spec for the printer states that it supports this function. This is the 2nd printer I’ve purchased to try and do this. Very misleading information. 

HP Recommended

@Quilter1231 

 

Sure, Copy is available via HP Smart app.

 

Is the information misleading?

Maybe --  My interpretation is not important to you.

 

Product Specifications for the HP ENVY 6430e All-in-One Printer (223R2B)

Copy

Copier settings
Colour, monochrome
Color copy capability
Yes
Maximum number of copies
Up to 9 copies
Copy reduce / enlarge settings
Via HP Smart app
Copy resolution
Up to 300 x 300 dpi

 

 

Copy at the printer is a printer function.

 

and

HP Smart Mobile includes "Copy" -- the app uses your mobile device camera

 

 

HP Smart - Mobile - Menu

 

Copy opens a window "Move camera to place image within frame"

One of the options on that menu is "Object Size"

 

HP_Smart_Mobile_iOS_Menu_Settings_1HP_Smart_Mobile_iOS_Menu_Settings_1

 

DragonFur_0-1704727014406.png

 

==================================================

 

HP Smart - Windows - The menu does not include a Copy tile --

What?  The app has no direct access to the computer's camera.

 

HP_Smart_Win_Main_Menu_5HP_Smart_Win_Main_Menu_5

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 
Dragon-Fur

HP Recommended

Quilter1231_0-1704727587721.jpeg

 

HP Recommended

Quilter1231_0-1704727587721.jpeg

 

HP Recommended

@Quilter1231 

 

Understood.

 

I do not have an explanation for information found at the store, not HP and certainly not any other merchant.

 

I cannot provide other than what I found using the resources we have.

 

I shall remove myself, having no way to answer the apparent contradiction in the information.

 

Were it mine to do, I'd contact the store and ask about options.

 

=== --- === --- === --- === --- ===

 

HP Store – USA

 

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the store website and click the Flag to change regions.

 

HP Store Customer Service - Examples

 

 HP Store Customer Service - USA

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

Product Returns – USA

Includes Chat (where available) and phone number contact

 HP.com Returns - USA

 

OR

 HP Store - UK - Customer Service - Contact the Store

 

Under “I’m looking to buy…” > Select Home Products

Under “I would like to…” > Select Contact a product specialist before I buy

 

OR

 HP Store – Australia – Contact the Store - Customer Service

Select a subject type

 

OR

 HP Store – India - English

 HP Store – India – Contact the Store - Customer Service

Select Home and Home Office products > (Next) Select the type of order / information you seek

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.