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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP3830

I have a 2018 HP3830 printer.  I have scanned a photo to a jpeg.  It prints very small and I would like to enlarge the print.  How do I do that?  Print Options don't give me a choice for photo size.

1 REPLY 1
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@BethLu 

 

We don't know which printer you have, which software you are using, or what you have tried...

 

There are two distinctly different printers with "3830" in the name.

HP DeskJet Ink Advantage 3830 All-in-One Printer series 

OR

HP OfficeJet 3830 All-in-One Printer series 

 

Next...

 

You did not include your Operating System - this is important:

Why?

Print options vary quite a bit between the different software / applications use to submit jobs to the printer.

 

 

For example, if you are using HP Smart for Windows, your options are much different than the options offered in HP Smart Mobile.

 

In general, the number and kind of options available in Windows (and likely MacOS) far exceed those available in the Mobile versions of the software.   That said, there is a bit of "size" control in (at least) the iOS version of HP Smart.

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

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NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

 

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