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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Either surface Windows 8.1 or Samsung Edge 7 - Android
Microsoft Windows 8.1 (32-bit)

Trying to get the Envy to scan a document and send as pdf to either my surface running windows 8.1 32bit or to my android phone, I have an Iphone x also if it will work with that, haven't yet tried it tho....  No problem getting it to send as an image, but I want to use pdf edit function on my Surface.Thanks for reading.

1 REPLY 1
HP Recommended

@Spliffy

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

As I understand, you're trying to do a scan to PC and send as PDF,

I'd like to thank you for the detailed description of your concern, as you have ensured I don't have to ask any more questions, that said,

 

You could refer to this article: https://hp.care/2wZHfC9.

 

For an Android phone, you could use HP Smart app for the scan to Pdf: https://hp.care/2xY0QmY.

 

Let me know how this goes,

For I shall follow-up on this case to ensure the concern has been addressed,

And your device is up and running again,

Have a great day 🙂

Cheers 🙂

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