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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Envy Photo 7855
macOS 10.15 Catalina

I saw a very similar question on the board except the solution was for a PC windows 10.  I recently bought a HP Envy Photo 7855 and would like to be able to scan double sided pages.  HP Smart and Easy Scan don't give that option.  Help??

1 ACCEPTED SOLUTION

Accepted Solutions
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I appreciate your reply.  However, I kept exploring the site and found this message thread.  There actually is a solution and I've been using it today successfully.

https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/MAC-Double-Sided-Scanning/m-p/7453396

 

View solution in original post

3 REPLIES 3
HP Recommended

I've saw a solution for a windows 10 user that required downloading

HP Color LaserJet Pro MFP Printer Full Software Solution  , but this one was for a PC and wouldn't work for my macbook.

I saw another post indicate that the printer doesn't support a Mac for double sided scanning, but that seems unlikely so...

HP Recommended

Hi @rlin1,

 

I'd like to help!

 

The printer does not support 2-sided scanning, you may refer to the printer specifications to know the supported features.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

HP Recommended

I appreciate your reply.  However, I kept exploring the site and found this message thread.  There actually is a solution and I've been using it today successfully.

https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/MAC-Double-Sided-Scanning/m-p/7453396

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.