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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎04-13-2024 07:40 AM

HP Recommended
Product: HP ENVY Photo 7858 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

When I initiate a scan from the touchscreen on the printer, and choose my computer as the destination, I get a popup box on my computer asking me to "select the program to launch for this action." My choices are: (1) Scan and (2) Elements Organizer. I would like to add the "HP Scan" program to this list. How do I do this?  I have done full uninstall and reinstall, but it did not fix my problem.  My device is HP ENVY Photo 7858.

scan to computer popup.jpg

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