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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎06-17-2023 06:53 PM

HP Recommended
Product: HP Pavilion Desktop - TP01-0014
Operating System: Microsoft Windows 11

My 2-month-old Epson desktop scanner is not being connected to my HP computer. Does the HP computer work with non-HP equipment? I have been searching the last six weeks for an answer. Can you help to resolve my delima?

 

Regards,

   Michael

 

Category:
1 REPLY 1

‎06-17-2023 07:08 PM

HP Recommended

Hi @MEJT ,

 

Thanks for participating and visiting the HP community.

 

You have a Epson scanner you need to contact the epson support to get help with that, they will help you with the drivers and installation. 

 

Epson® Official Support 

I work on behalf of HP.
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