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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP LaserJet M1212
macOS 10.15 Catalina

Error message: "HP M1130_M1210 Scanner will damage your computer"

3 REPLIES 3
HP Recommended

Hi @Ken380,

 

I'd like to help!

 

Try the below steps -

 

Step 1: update his mac to the latest version.

 

Click on Apple Icon>> Click on About this Mac> Click Software Update to get the latest available update.

 

Step 2: Uninstall HP Easy Start

 

  • Click on Spotlight icon and type HP Uninstaller or by opening HP Easy Start.
  • Click on Continue to uninstall the software.
  • When prompted for Password, type in your system password
  • You can also uninstall by opening HP Easy Start

 

Step 3: Download HP Easy Start and Install the printer.

  • Go to Software and Driver download page on hp.com.
  • Type in your printer model no.
  • Download HP Easy Start and follow the on screen to complete the installation.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

HP Recommended

Will this resolution work for the LJ Pro MFP M281fdw as well?

HP Recommended

Hi @VickiSp,

 

I'd like to help!

 

Yes, the above steps would work if the os is the same.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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