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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-09-2020 06:57 PM

HP Recommended
Product: MFPM 281 fdw
Operating System: Microsoft Windows 10 (64-bit)

I am trying to send a scan to and email and getting this error  Error " The SMTP server requires authentication enter username and password

Category:
2 REPLIES 2

‎12-04-2020 03:52 PM

HP Recommended

@Momik49

 

Welcome to the HP Support Community.

 

This document should help you: https://support.hp.com/in-en/document/c05519493

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎12-04-2020 11:09 PM

HP Recommended

When you setup the SMTP server information you should see an option for either "this server requires authentication" or "does not require authentication". If you select the NOT option you will not be prompted to put in a user name and password that has access rights to the SMTP server. In a case like of Gmail it would be your email address and the password that you use to access that email account

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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