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- Event 30.01.57

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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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04-01-2024 10:55 AM
Product: HP LaserJet Managed Flow MFP E826z
I have roughly 40 HP LaserJet Flow MFP E82560. Most of the machines work fine but one keeps getting an event code 30.01.57. and drops out of Papercut-MF. Sometimes rebooting the copier brings it back into Papercut. However, most of the time I have to delete it and re-add it to Papercut and it will work for a couple of Weeks.
1 REPLY 1
04-01-2024 11:14 AM
This is likely a hardware issue. As these are a manged product, you will need to engage the company providing your support contract or an authorized partner as parts are restricted to certified shops.
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