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- HP Community
- Printers
- Scanning, Faxing, and Copying
- FAX RECEIPIENT NUMBER BEING REQUESTED

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09-27-2026 02:15 PM
Welcome to the HP Community --
@Jcchev12 wrote:When I try to print on my HP printer it keeps asking for a FAX RECEIPIENT NUMBER
Perhaps one or more of:
- Printer or proper Driver is not selected in the job configuration (job setup).
- Printer driver / software needs to be reinstalled - Windows Updates (and almost anything else) can break printer software. If the proper software driver suddenly disappears, the job setup will try to find another destination.
- Driver assignment needs to be corrected in Printer Properties > Tab Advanced > Driver
- Default Printer needs to be corrected
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Printer - Full Solution / Full Driver Software
The full driver provides access to the full range of printer features and supports printing from other software (for example, Word).
Open
Software and Drivers for HP OfficeJet 8022e All-in-One Printer
Set / Adjust the Operating System / version to Windows / Windows 11
The full driver is available in an "EasyStart" wrapper.
This method uses conducts a search for available printer software available for your printer.
-- Reminder --
This method requires that you select the "full" driver / solution when asked.
HP Easy Start Printer Setup Software (Internet connection required for driver installation)
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Windows -- Printer Properties
Windows 10
Control Panel > icon view > Devices and Printers
Right-Click on Printer > Printer Properties > Tab Advanced
Windows 11
Settings > Bluetooth & devices > Printers & scanners > Select Printer
Printer Properties > Tab Advanced
- Driver: Select the HP driver as opposed to the Microsoft / IPP class driver
- Reprint later: Select Keep all documents
- All Jobs Default: Printing Defaults
-- Example - Printer Properties -- Driver / Printing Defaults --
① → Driver
② → Optional - Printing Defaults
Printer_Properties_Reprint_20
============================
Windows - Default Printer
-- Windows --
If the "problem" surfaced directly after an update -- or possibly even if no updates were applied -- check the Default Printer and the Printer Properties Driver assignments -- ensure the settings are as expected and needed.
Preparation > Check / enable the printer as the “Default Printer”
Windows 11
Settings > Bluetooth & devices > Printers and scanners
Scroll down to section Printer preferences
Windows protected mode = "Set up" (equals "not configured")
Default install printers using Windows Ready Print = OFF
and
Switch OFF Let Windows manage my default printer
Scroll up > Select (Left-Click) your printer from the list of printers > Set as Default
Message Content References
-- Take advantage of the extensive HP Video collection --
↓↓↓↓↓↓↓
Technology Tips - Video Gallery from our HP Expert greenturtle
Technology Tips– YouTube Video Help for Printers
HP Support Official Channel – HP Support Video Gallery
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
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Answered / Helpful to resolve , Click my Post "Accept as Solution"