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‎08-21-2022 06:17 AM - last edited on ‎08-21-2022 12:02 PM by Retired

HP Recommended
Product: HP Color LaserJet Pro MFP M277dw
Operating System: Microsoft Windows 11

Fax will not work because of - "Fax hardware is either missing or not seated" As I search HP community(Faxing Hardware not seated),  I see a lot of customer have the same issue. What is HP doing?
How is this fixed and what's required for fixing this issue?
Will HP answer answer one of the f.cking questions?

There's no way in the world I was able to Fax on 8/20/2022 and on 8/21/2022 I cannot fax

1 REPLY 1

‎08-21-2022 06:26 AM - last edited on ‎08-21-2022 12:03 PM by Retired

HP Recommended

There is no resolution from HP when you Google and/or YouTube search this issue.

There is nothing within the diagnostics.

 

HP Please explain to me how I receive a Pass for everything associated with Faxing but cannot fax?

The Fax detects an active telephone line: Pass
The phone cord is connected to the correct port: Pass
Telephone line current test: Pass

Dial tone detected on the telephone line: Pass

 

faxing.png

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