Fax disabled Please contact your system administrator

[yehuda2]

Hello
I have a problem with the printer fax, I was suddenly notified: this feature has been disabled and I need to contact an administrator.
What can be done to get Fax back to work? I tried all the tools on the site and didn't help. Would appreciate help
Thanks
yehuda

[Raj1788]

@yehuda2

Restore the fax setting to Defaults from the printer control panel.

1. From the Home screen, press the (Setup) button.

2. Using the buttons on the right, scroll to and select Fax Setup, select Advanced Setup, and then select Restore fax.

Restart the printer.

Set up the fax.

Refer to this link: https://support.hp.com/in-en/product/hp-deskjet-ink-advantage-4610-all-in-one-printer-series/5157461... for Resolving Fax Problems.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thank you for joining the HP Community.

Have a great day!

Cheers:)

[yehuda2]

Hello again!
Thanks so much for your response, I tried to do it before you suggested it. I know the machine, but here is exactly the problem that I suddenly have in fax, it happens as soon as I press the fax setup button so this is exactly the message that appears on the machine's monitor. ("Contact an administrator") And this is the situation that does not allow you to enter anything fax setup. All other printer settings are possible and only fax cannot be accessed.

Thanks

[Raj1788]

@yehuda2

You have tried all the steps that could resolve the issue, I would personally suggest you contact our HP Support. 

Click here: www.hp.com/contacthp

Keep me posted on further assistance. I hope that helps! 

Have a great day ahead!

[yehuda2]

Thank you very much for trying to help me!

yehuda