Fax doesn’t work on laser jet Pro MFP M283fdw

[Communityrhb]

Laser jet pro MFP M283fdw

fax doesn’t work and message states “ Fax hardware is either missing or not seated “

[Betty0610]

@Communityrhb

Welcome to the HP Support Community.

I'd be happy to help.

Were you able to fax before this?

To better assist -

1. Is the Fax cable connected to the printer?
2. Is it connected to the LINE 1 PORT?

Meanwhile, Run a fax test report and share the results -

Run a fax test to make sure that the fax is set up correctly.

1. From the control panel, open the Setup menu.

2. Select the Self Diagnostics menu.

3. Select the Run Fax Test option. The printer prints a test report.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!