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‎02-16-2021 03:07 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

my officejet pro 6975 fails when sending a fax. All other functions are working. Fax hardware test report says your hp device has failed the fax hardware test. I checked the phone line, cord and even plugged the cord into a telephone and get a good dial tone. What next?

1 REPLY 1

‎02-19-2021 07:18 AM

HP Recommended

@Alleycat2015

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c00297388

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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