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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Alleycat2015
Level 1
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Message 1 of 2
93
Flag Post

Fax failure

HP Recommended
Microsoft Windows 10 (64-bit)

my officejet pro 6975 fails when sending a fax. All other functions are working. Fax hardware test report says your hp device has failed the fax hardware test. I checked the phone line, cord and even plugged the cord into a telephone and get a good dial tone. What next?

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
19,304 19,261 1,051 976
Message 2 of 2
Flag Post
HP Recommended

@Alleycat2015

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c00297388

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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