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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
Hp Fax 640 product no CB782A

Hp Fax 640. You can hear the machine printing but pages are blank. I inserted a new ink cartridge and test report was blank. 

1 REPLY 1
HP Recommended

@Wilson2021

 

Welcome to the HP Support Community.

 

You can go to the setup menu>clean cartridges and check and align them as well.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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