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OfficeJetPro 6978

I am trying to send a fax to a pharmacy.  Once the number rings I get a verbal message to verify my age using a number but there is no keypad available to enter the number so the fax won't send.  What do I do?

1 REPLY 1
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@Grizgirl, Welcome to the HP Support Community!

 

This seems like a requirement by the pharmacy to verify your age. Try to input the number on your Phone.

Have you tried sending a fax to any other number and check if it works?

You may contact the pharmacy and ask for a different fax number.

 

Keep me posted for further assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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