• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎03-10-2015 09:57 PM

HP Recommended
Product: ENVY 7640
Operating System: Microsoft Windows 8 (64-bit)

Sorry, but I am having a real problem understanding the user guide.  On this printer, how does one Fax multiple pages to the same number, in the same session?

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-11-2015 01:28 PM

HP Recommended

Hi,

Any HP inkjet device with a feeder will only allow sending multiple feeder, not from the flatbed glass.

 

For such a need it is not supported however you may workaround it by scanning to your PC.

 

Open the HP Scan software and scan any of the pages from the scanner glass to the PC as a PDF, use the  plus button below the scan preview to scan additional pages, once you are done click on Save.

 

Open the scanned file and print it, select the Fax queue of the printer instead the standard queue and send the fax from the computer.

 

This is the only possible workaround for a such.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎03-10-2015 11:30 PM

HP Recommended

Hi,

To scan multiple pages, place any required page on the top document feeder and send the fax,

Any loaded original will be faxed as part of the session.

 

On the top feeder, be sure to place the original faced up.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-11-2015 09:54 AM

HP Recommended

Thank you very much for your answer.  Unfortunately, I don't think your answer solves my problem.  Many of the pages I need to fax are not of standard size and willnot fit on the document handler.

 

 

Was this reply helpful? Yes No

‎03-11-2015 01:28 PM

HP Recommended

Hi,

Any HP inkjet device with a feeder will only allow sending multiple feeder, not from the flatbed glass.

 

For such a need it is not supported however you may workaround it by scanning to your PC.

 

Open the HP Scan software and scan any of the pages from the scanner glass to the PC as a PDF, use the  plus button below the scan preview to scan additional pages, once you are done click on Save.

 

Open the scanned file and print it, select the Fax queue of the printer instead the standard queue and send the fax from the computer.

 

This is the only possible workaround for a such.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-18-2015 09:39 AM

HP Recommended

Thank you for your answer!  I now know to scan the items.

Was this reply helpful? Yes No

‎05-31-2016 07:44 PM

HP Recommended

Hi,

 

This video will guide you on how to send multiple page fax using the scan glass.

 

 

[video]

 

 

Hope you find this useful and have a good day.

“I am an HP employee”
Was this reply helpful? Yes No

‎06-21-2017 04:24 PM

HP Recommended

I needed to fax multiple pages but was unable to.  When reading the forums, I saw that it was "not supported" other than scanning.  I did find a workaround for this:

 

https://support.hp.com/us-en/product/hp-envy-7640-e-all-in-one-printer-series/6617267/model/6617268/...

 

For multiple items that may not be of the same size, I would recommend making a copy and then sending them along with the rest of the document.

 

What helped me is, once you tap "Fax" on the screen, load the document into the top feeder and then put in the phone number.  Worked like a charm!  Hopefully this was helpful!

 

Amyalex

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.