Faxing from computer document

[ankh]

I can no longer send a fax through the computer.  I have a document to fax, because the company does not show an email address.  I now have to print the document, then place it on the printer bed,  put in the fax number, then it will send the fax.  Before I could go to print, fax, and send it that way.  What happened ??? Thanks

[Kumar0307]

@ankh, Welcome to the HP Support Community!

What model printer are you using?

On the Windows PC, make sure the HP Full-featured driver is installed to be able to send a fax.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

Go to HP Support site to download the driver.

1. Open the document you wish to send using any application.
2. Choose the option to print, usually located under “File” > “Print” or   > “Print“.
3. Switch the printer to the “Fax – HP Officejet XXXX” option.
4. Select “Print” or “OK“.
5. Enter the phone number you wish to send the document to, then select “Send Fax“.

Let me know how this goes.

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