• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎07-15-2019 08:42 PM

HP Recommended
Product: Hp4620
Operating System: Unknown

I have an hp4620. I want to use the fax option but have no physical phone back or landline any more. I have Verizon fios  and modem is in same room. Wireless. How do I fax using without phone jack?

Also how does the scanner service work on hp4620? Would like to use but don't have any instructions to hook that part up. Help?

Tags (1)
1 REPLY 1

‎07-18-2019 09:50 AM

HP Recommended

@Crazykatlady4, Welcome to the HP Support Community!

 

To Send or receive a fax you will need a landline phone connection without which you will not be able to use this feature.

To know more about faxing, refer to this document.

 

Scanning can be performed using a HP Full-featured driver or HP Smart app

Which operating system is installed on your PC?

Refer to this document to know more about Scanning.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

Tags (1)
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.