Faxing

[quiltbible]

I wipe my computer back to square one. I was having problems faxing and printer disappearing after 5 minute of installation. Now I can print and scan. I'm trying to fax but in the fax status window, it shows the printer spooling the fax. Then it says the printer busy in status. The fax never dails out. 

I can manully send a fax. But having problems faxing from computer. 

Please help

Terry

[Riddle_Decipher]

@quiltbible You may need to turn off the error correction mode, here's how you do it:

To turn change the ECM setting, open the fax menu, select Basic Fax Settings, Advanced Fax Settings, or Preferences, select Error Correction Mode, then select On or Off.

then update firmware using the steps in this link: click here

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.