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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-29-2023 10:27 AM - last edited on ‎05-01-2023 02:26 PM by Retired

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw

Often, when using the feeder to do scanning, the feeder takes 2, 3 4 or more pages at the same time.

 

 

Category:
1 REPLY 1

‎05-02-2023 08:16 AM

HP Recommended

Hi @VDR911 

 

Welcome to the HP Support Community!


I understand that you are facing an issue with the document feeder, I am glad to assist you

 

Please try these steps:- Click here


Hope this helps!


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards, 
 

Raj2111
I am an HP Employee

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