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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-17-2021 01:43 PM

HP Recommended
Product: HP ENVY 6000 All in one printer
Operating System: iOS

Hey guys!  I am using my iPhone 12 at the moment, I’m trying to send a fax that is too large,  on my HP ENVY 6000 wireless All in one printer.  How do I set the printer to allow it to send a larger file?  Or is it a setting on my 128 gb iPhone 12?  Thanks for your time.❤️

1 person had the same question
1 REPLY 1

‎06-17-2021 03:09 PM

HP Recommended

Are you using the mobile fax where you email to the printer address and then it is faxed? If yes, then the size limit would be enforced either by your ISP or by HP's mail service. Many internet provides will limit email attachments to 5 or 10 Mb. If the file is much larger than that you will either need to reduce the resolution of the file or break the file into multiple parts and send several faxes.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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