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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Hp OfficeJet 5252
Microsoft Windows 10 (32-bit)

I scanned documents (app.50) from my hp printer to my laptop using the hpsmart app. I walked away and didn't save it to anything. Where would I find them

1 REPLY 1
HP Recommended

@Katyj3

 

Welcome to the HP Support Community.

 

Use the Destination section in HP Scan to find or change where your scan files are saved.

NOTE: 

If you are scanning from the printer control panel, use HP Scan to find the default folder your scans are saved to.

  1. In HP Scan, select a Save as shortcut, and then click More.

  2. Click the Destination tab.

    The folder your scans save to displays under Save To Folder.

    Finding the folder scans are saved to

  3. To change the default folder, click Browse.

  4. Navigate to the folder you want to save your scans to, and then click OK.

  5. To save the new folder as the default location for the shortcut, click the Save icon  next to the shortcut.

    Saving changes to a scan shortcut

  6. Repeat these steps for any other Save as shortcuts.

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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