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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP LaserJet Tank MFP 2606sdw Printer
Microsoft Windows 11

Newly installed HP MFP 2606sdw. It is expected that the software will renumber PDF pages after two side scanning is completed. Unfortunately, it is not happening. It is tedious to rearrange PDF pages before saving the file. Can someone kindly help. Thanks. 

3 REPLIES 3
HP Recommended

Hi @KD_BLR,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you're experiencing an issue with your HP LaserJet Tank MFP 2606sdw printer's scanning software not automatically renumbering PDF pages after two-sided scanning. 

 

Here are some steps you can take to troubleshoot the problem:

 

  • Update Software: Ensure that you have the latest version of the scanning software installed on your computer. Sometimes, updates include bug fixes and improvements that can resolve issues like this. Software and Drivers for HP LaserJet Tank MFP 2606sdw Printer
  • Check Settings: Look through the scanning software settings to see if there's an option to enable automatic page renumbering after two-sided scanning. It might be under a section related to duplex (double-sided) scanning or document handling.
  • Restart Software and Printer: Sometimes, simply restarting both the scanning software and the printer can resolve minor glitches. Close the scanning software, turn off the printer, wait for a few seconds, then turn it back on and relaunch the software.
  • Verify Compatibility: Confirm that the scanning software is fully compatible with Windows 11. Compatibility issues can sometimes lead to unexpected behavior.

 

Refer to this document: HP LaserJet Tank MFP 2606sdw Printer User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

Take care and have a good day.
Gaya1239 – HP Support.
HP Recommended

Man, I dint request basic gyaan on computer and its devises! Problem is specific, pls help if you can. Otherwise no need to waste your and communities' time. Best Wishes  

HP Recommended

Hi @KD_BLR ,

 

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that  This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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