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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-03-2024 01:54 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi I have a Ho G4010 and I can only use basic scanning.

I can't use the Tma or scan film button on the scanner or on the software because the software 

doesn't let me see the function s.

does anyone know if I can get old software to work

any help appreciated.

Category:
2 REPLIES 2

‎02-03-2024 06:35 AM

HP Recommended

Only basic functions in W10 and W11 if you want to use full scanner features then you need to use WIN XP it might work in WIN7 too. Later OS doesn't fully support old devices.




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‎02-03-2024 12:09 PM

HP Recommended

Thank you.

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