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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Scanjet G3110 Photo Scanner

Old ScanJet I have not used in years, attached uSB to Windows 11, has power, lights up,    shows up in PRINTERS & SCANNERS. Downloaded drivers. Does nothing.Push all the buttons on top of the scanner, nothing. Is it dead?

 

1 REPLY 1
HP Recommended

Today it scanned OK, but I do not see options to scan SLIDES

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