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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
44
Flag Post

Getting an all-in-one printer / scanner to scan

HP Recommended
HP DeskJet 4530
macOS 10.15 Catalina

My iMac desktop (running Big Sur IOS) has HP Smart and Easy Scan. The printer works. The scanner is not recognised despite downloading the app that is supposed to do this,

1 REPLY 1
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HP Support Agent
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Message 2 of 2
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HP Recommended

@mgsinbt

 

I reviewed your post and I understand that you are facing issues scanning after updating the operating system to Mac OS 11.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you uninstall the printer driver from the computer and then download and install it from the below link.

 

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Also, uninstall and reinstall the HP Easy scan on the computer.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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