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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
mgsinbt
New member
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Message 1 of 2
66
Flag Post

Getting an all-in-one printer / scanner to scan

‎12-27-2020 12:47 PM

HP Recommended
Product: HP DeskJet 4530
Operating System: macOS 10.15 Catalina

My iMac desktop (running Big Sur IOS) has HP Smart and Easy Scan. The printer works. The scanner is not recognised despite downloading the app that is supposed to do this,

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,168
Message 2 of 2
Flag Post

‎01-05-2021 07:45 AM

HP Recommended

@mgsinbt

 

I reviewed your post and I understand that you are facing issues scanning after updating the operating system to Mac OS 11.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you uninstall the printer driver from the computer and then download and install it from the below link.

 

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Also, uninstall and reinstall the HP Easy scan on the computer.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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