H Office Jet 4650 Scanning multiple pages using feeder

[deb3074]

My printer is not allowing me to scan. Must have been a recent update and now in my settings it is saying  Scanner Not Appearing.  When I click on that error it is asking about Nopria certified. What is that?

[Pallipurath]

Hi @deb3074,

Welcome to the HP Support Community.

Thank you for posting your query.

I'm sorry to hear you're having issues with your HP OfficeJet 4650 scanner. Here are some steps you can take to troubleshoot and resolve the "Scanner Not Appearing" issue:

Restart Devices:

• Restart both your printer and your computer. This simple step can often resolve connectivity issues.

Update Printer Drivers:

• Visit the HP Support Website to download the latest drivers for your HP OfficeJet 4650.
• Follow the on-screen instructions to install the driver and check if the scanner appears.

Check Scanner Settings:

• Access your scanning software or printer software on your computer and ensure that the scanner is correctly set as the default scanning device.

Settings:

• Go to your printer settings or HP Smart app to see if the scanner is detected there. Make sure any necessary permissions are enabled.

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!

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Regards

Pallipurath.