HELP WITH SCANNING B110

[CeeCee20]

I AM UNABLE TO USE MY SCANNER /PRINTER /COPY PHOTO-SMART B110. MESSAGE EROR I'M GETTING IS:

''TRY SCAN FROM COMPUTER OR SEE DOCUMENTATION''

I DON'T HAVE A CD INSTALLER BUT WOULD LIKE TO FIX THE ISSUES. ANY IDEAS?

THANKS IN ADVANCE,

CEE

[Jay_G24]

Hi @CeeCee20

Welcome to the HP Support Community. I'd be happy to assist you.

Uninstall the HP printer software

1. Click Finder in the Dock.

2. In the menu bar, click Go, click Applications, and then open the HP or Hewlett Packard folder.

a) If HP Uninstaller is in the folder, double click it, and then follow the on-screen instructions to uninstall the software.

b) If HP Uninstaller is not in the folder, continue to the next step.

3. Click and drag the HP or Hewlett Packard folder to the Trash icon in the Dock.

4. In the menu bar, click Go, click Go to Folder, type /Library/Printers, then click Go.

The Printers folder opens.

5. Click and drag the HP or Hewlett Packard folder to the Trash icon in the Dock.

6. Restart the Mac.

7. Right-click or Ctrl + click the Trash icon, and then select Empty Trash.

And install the full-featured drivers from Software and Drivers page

Also, refer to - How to Scan (Mac)

Hope this helps! Keep me posted. 

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