HP 2548 AIO won't scan. Attention light blinking but no paper jam. Ran tests and it says driver erro

[Amberisawhat]

Hello. I have the Deskjet 2548 all in one printer. The attention light has been blinking for some time but there is no paper jam and there is paper in the printer. I can print with no issues but I can't scan or copy. When I tried to run the scan test in the HP doctor, it said that it can't connect to the drivers. It is connected to the internet, active status and also USB connection. 

[Betty0610]

@Amberisawhat

Welcome to the HP Support Community.

Check the printer power source printer and troubleshoot mechanical issues with the scanner mechanism.

1. With the printer turned on, disconnect the power cord from the printer, disconnect the power cord from the power source, and then wait 30 seconds.

2. If you are using a power strip or multi-plug adapter, connect the cord directly to a wall outlet to make sure the printer is getting enough power.

3. Reconnect the power cord to the printer, and then try making a copy.

   • If the issue persists, connect the printer to a different wall outlet to determine if the original outlet is causing the issue.

   • If the issue persists using a different wall outlet, partially lift the scanner lid, and then press the Copy button or icon. If the scanner light does not illuminate or move across the glass, please contact HP to service the printer.

Link: www.hp.com/contacthp/

Note:  Select the country accordingly to get the contact details for support.

Let me know if this helps.

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Thanks!

Have a great day!