HP 3630 - tells me that the printer is not connected (cannot print out)

[Christina_1234]

Hi, I have a Mac pro and a HP 3630 printer. I just moved to a new place and now its not working to print anymore. I dont have USB cabel, everything is with Wifi. The problem is now that when Im trying to print it doesn't work. All the jobs for printing is just lining up without anything happening and its written that the printer is not connected. Do I have to connect it to the new internet in my new home? If so I dont know how to do it. Can someone please help? 

[Kumar0307]

Hi @Christina_1234

Welcome to the HP Support Community. I'd be happy to assist you.

Yes, you have to connect the printer to the new wifi network without which you will not be able to print. Let us try these steps:

On the printer screen, go to Setup > Network > Restore network settings

Go back to Network > Wireless > Wireless setup wizard > Select your new network and enter its password.

The blue wireless light will become steady.

Try printing now from your mac.

• Make sure the printer and the MAC are connected to the same wireless network.
• This printer supports only 2.4GHz network. So, the MAC should be on the 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.
• Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.

Hope this helps! Keep me posted. 

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