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macOS 10.15 Catalina

I have an HP 3830, which I'm told can fax without a connection to a land line.  I tried to enter my serial # and product # in my account, but it always says the service is temporarily unavailable.  When I run a fax test, it tells me it failed because it isn't connected to a land line.

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@mndjr 

 

Welcome to the HP User Community.

 


@mndjr wrote:

I have an HP 3830, which I'm told can fax without a connection to a land line. 

I tried to enter my serial # and product # in my account, but it always says the service is temporarily unavailable.  When I run a fax test, it tells me it failed because it isn't connected to a land line.


 

As a rule, I don't contradict what people have been told - there is little point since I am willing to be wrong.

I also don't have a MacOS machine, which does make it more likely I'll miss something you can see.

 

The  User Guide does not indicate this printer works without a landline.

 

?

 

What else?

Possible Alternative - Mobile Fax - No printer

 

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

 

Please do read the questions and answers in the FAQ section:

 

  • For example, FAQ > Section What does the Mobile Fax service cost? 
    • Please review the Terms of Service by clicking here
  • Below section FAQ > More FAQs

 

“More FAQs” calls this document - READ

 

Video Example

 

References / Resources

 

Mobile Printing – Options for Printers

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

 

iOS_Here

HP Smart (Mobile) - iOS and Android >>> Download, How-to, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

HP Smart for Mac

HP Smart – MacOS Desktop – Mac Apple Store

 

      Compatibility

          Mac OS Desktop

          Requires macOS 10.13 or later.

 

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

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HP OfficeJet 3830 All-in-One Printer series 

 

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