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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎12-15-2024 02:37 PM

HP Recommended
Product: HP ENVY 4512 All-in-One Printer

Had my HP Envy 4512 connected to a computer that died. It had a desktop shortcut that took me to the "print & scan" functions. Now have the printer installed on a different computer & trying to recreate the same shortcut to the same function.

Category:
1 REPLY 1

‎12-15-2024 02:53 PM

HP Recommended

I have hp deskjet 4400, but for mine, scan wouldn't work on new windows11 puter. Hp said my printer was too old and I was SOL. After some research, downloaded microsoft windows scanner app, follow the instructions and now you can scan again. Pinned the app to start menu for easy access.

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